Hotels and resorts are a service industry. There is nothing more important in any service industry then keeping the customer happy and the guests safe. No other service industry has the burden of keeping patrons safe as much as the tourist industry, because no other service industry has customers at such a disadvantage. Hotel guests routinely leave their rooms with valuables inside.
They can become vulnerable when sleeping or showering, or injured as a result of the hotel's negligence. So there are a lot of things to think about from the point of view of management, and security is one of the major concerns.